Privacy & Cookie Policy

Website: www.donkeybyte.com
Company: DONKEYBYTE SRL
VAT ID: RO49649125
Address: Sat Fundeni, Str. Ciresului, Nr. 33, Cam. 1, Et. M, Ap.22, Ilfov, Romania
Email: hello@donkeybyte.com
Last Updated: 02.07.2026

1. Introduction

This Privacy & Cookie Policy explains how DONKEYBYTE SRL collects, uses, and protects personal data when you visit www.donkeybyte.com.

We process personal data in accordance with:

General Data Protection Regulation (EU) 2016/679 (GDPR)
Romanian data protection legislation
EU ePrivacy Directive regarding cookies and electronic communications

By using this website, you acknowledge the practices described in this policy.

This policy should be read together with our Terms and Conditions, available at https://donkeybyte.com/terms-and-conditions, which govern your use of our services.

2. Data Controller

The entity responsible for the processing of personal data is:

DONKEYBYTE SRL
VAT ID: RO49649125
Address: Sat Fundeni, Str. Ciresului, Nr. 33, Cam. 1, Et. M, Ap.22, Ilfov, Romania
Email: hello@donkeybyte.com

3. Personal Data We Collect

We may collect personal data in the following ways.

Information you provide directly
When you contact us or request services through the website:

Name
Email address
Company name
Phone number (if provided)
Project details or messages submitted through contact forms

Automatically collected information
When you visit our website, certain information may automatically be collected, including:

IP address
Browser type and version
Device information
Referring website
Pages visited
Time and date of visits
Approximate geographic location

This information is collected for analytics, performance monitoring, and security purposes.

4. Legal Basis for Processing (GDPR)

We process personal data based on the following legal grounds:

Contractual necessity — to respond to service requests and provide web design or graphic design services.
Legitimate interest — to maintain website functionality, improve performance, and ensure security.
Consent — for optional cookies such as analytics or marketing cookies.
Legal obligations — to comply with applicable tax, accounting, or regulatory requirements.

5. How We Use Your Data

We may use personal data to:

Respond to inquiries
Provide project quotations
Deliver web design and graphic design services
Communicate regarding projects
Improve website functionality and performance
Monitor website performance and stability
Ensure website security
Comply with legal requirements

We do not sell or rent personal data to third parties.

6. Third-Party Services

Our website may use trusted third-party services to operate and improve the website. These may include:

Google Analytics — website traffic and usage statistics
Website performance monitoring tools — used to monitor site performance and stability
Hosting providers — required to deliver website content
Communication tools — used to respond to inquiries

These providers may process limited data necessary to perform their services. Where required, appropriate GDPR safeguards and data processing agreements are in place.

7. Data Retention

Personal data is retained only as long as necessary for the purposes for which it was collected, including:

Responding to inquiries
Providing services
Fulfilling legal obligations

When personal data is no longer necessary, it is securely deleted or anonymized.

8. Your Rights Under GDPR

Under the GDPR, individuals located in the European Union have the following rights:

Right of access to personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to object to processing
Right to data portability
Right to withdraw consent at any time
Right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP), www.dataprotection.ro, or with the supervisory authority in your EU country of residence

Requests regarding personal data can be submitted to: hello@donkeybyte.com

We will respond within the timeframe required by GDPR.

9. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal data from children without the consent of a parent or legal guardian. If we become aware that we have inadvertently collected personal data from a child without appropriate consent, we will take steps to delete that data.

10. Cookies

Our website uses cookies to ensure proper functionality and improve the user experience. Cookies are small text files stored on your device when you visit a website. Users are able to control cookie preferences through the cookie consent banner displayed on the website.

11. Categories of Cookies Used

Our cookie consent system allows visitors to choose which categories of cookies they accept.

Essential (Functional) Cookies
These cookies are required for the website to function properly. They enable essential functions such as:

Page navigation
Security
Load balancing
Website performance

These cookies cannot be disabled through the cookie banner.

Preference Cookies (Optional)
Preference cookies allow the website to remember choices you make, such as:

Interface preferences
Saved settings
Personalized user experience

These cookies are optional and only used if the user gives consent.

Analytical & Performance Cookies (Optional)
These cookies help us understand how visitors interact with the website. They may collect information such as:

Pages visited
Time spent on pages
Traffic sources
User behavior patterns

This information is used to improve website usability and performance. Our website uses tools such as Google Analytics. These cookies are only activated if the user gives consent.

Marketing Cookies (Optional)
Marketing cookies track user activity across websites to deliver personalized advertisements or offers. These cookies may be set by advertising partners. Visitors can choose whether to allow or deny these cookies using the cookie consent banner. If you decline these cookies, your browsing experience will not be affected.

12. Managing Cookie Preferences

Users can manage their cookie preferences at any time by:

Adjusting settings in the website cookie banner
Changing browser cookie settings

Most browsers allow users to block or delete cookies. However, disabling certain cookies may affect website functionality.

13. Data Security

We implement appropriate technical and organizational security measures to protect personal data from:

Unauthorized access
Disclosure
Alteration
Destruction

Despite these safeguards, no internet transmission or storage system can be guaranteed to be completely secure.

14. International Data Transfers

Some third-party services we use (such as analytics providers) may process data outside the European Economic Area. Where such transfers occur, appropriate safeguards such as Standard Contractual Clauses (SCCs) are used to protect personal data.

15. Changes to This Policy

We may update this Privacy & Cookie Policy periodically. The updated version will always be published on this page with the latest revision date.

16. Contact

For questions regarding this Privacy & Cookie Policy or data protection matters, please contact:

DONKEYBYTE SRL
Sat Fundeni, Str. Ciresului, Nr. 33, Cam. 1, Et. M, Ap.22, Ilfov, Romania
Email: hello@donkeybyte.com